Bühler GmbHThe Wolfson Centre for Bulk Solids Handling Technology CimbriaVan AalstCoaltrans Asia 2021Telestack
  • Van Aalst
  • Cimbria
  • Port of Stockton
  • Cleveland Cascades Ltd
  • TOC Events
  • TBA Group

KVH Watch offers remote expert intervention

KVH Watch offers remote expert intervention

(Posted on 18/06/20)

KVH Industries, Inc., a global leader of maritime satellite connectivity, has announced that it is expanding its high-speed VSAT-based Internet of Things (IoT) services, which are designed for an era of increased digitalization throughout the maritime industry. With the new offerings, KVH will provide a suite of maritime IoT solutions for everything from remote monitoring to real-time intervention, powered by a high throughput satellite (HTS) network that delivers fast and reliable connectivity worldwide.

KVH Watch IoT Connectivity as a Service, introduced last year, provides maritime equipment manufacturers, multicard service providers, and shipyards with access to 24/7/365 secure data from onboard equipment. Featuring a dedicated cybersecure terminal, KVH Watch enables an independent, air-gapped data flow that does not use the vessel’s primary satellite communications system.

Adding to the KVH Watch solutions, KVH will offer Remote Expert Intervention, a satellite optimized video collaboration application designed to enable on-demand high-throughput remote support sessions between vessels at sea and experts on shore. The focus on remote collaboration enables maritime equipment manufacturers to use their most experienced experts on shore to give real-time guidance to onboard crew for troubleshooting, repair, and identification of replacement parts that are needed, thereby avoiding costly service calls, minimizing delays in port, and making support more effective.

“By using deep sea transit time, Remote Expert Intervention goes well beyond simply monitoring the performance of onboard equipment,” says Sven-Eric Brooks, KVH’s senior director for IoT business development. “It enables maritime equipment manufacturers to take action and provide real-time support via video, voice, and text, even when the equipment is on a vessel in the middle of the ocean.”

KVH Watch services also include Flow, which provides high-performance connectivity for IoT platforms, and Flow Intervention, which boosts data capacity to speeds as fast as 10/3 Mbps for bulk file transfers, very high-frequency data investigations, and application updates.

Remote support at sea is particularly relevant during the COVID-19 pandemic and for the future of the digital ship as maritime operators seek increased operating efficiencies by adopting a range of digital processes including cloud-based services, telemedicine, video conferencing, virtual payments, and electronic invoicing, according to industry experts. Current IoT solutions that utilize cellular connectivity fall short due to being out of range while at sea and unpredictably expensive when roaming. Solutions relying on L-band suffer from limited and expensive bandwidth; they cannot support high-speed bursts or video sessions at sea.

KVH also offers IoT InsideTM, an IoT solution for vessel operators using their new or existing KVH TracPhone V7-HTS and TracPhone V11-HTS antenna systems. These systems offer both a high-speed and unlimited use data channel that can be used by vessel managers to provide VSAT connectivity for operations and crew while also supporting data transfers for remote equipment monitoring. Other IoT Inside features include vessel tracking managed through KVH’s secure myKVHTM portal and mini-VSAT ManagerTM, and IoT Proactive Monitoring, which safeguards every fielded KVH HTS terminal with continual performance measurements.

KVH is a mobile tech innovator that provides connectivity solutions for commercial maritime, leisure marine, and land mobile applications on vessels and vehicles, including the award-winning TracPhone and TracVision product lines, the global mini-VSAT Broadbandsm HTS network, and AgilePlans Connectivity as a Service (CaaS). The company’s KVH Media Group provides news, sports, and entertainment content with such brands as NEWSlinkTM and SPORTSlinkTM.

Latest News

Potential officer shortage looms

(Posted on 29/07/21)

Launched this week, the new Seafarer Workforce Report from BIMCO and the International Chamber of Shipping... Read more


DNV backs crew change programme in SE Asia

(Posted on 29/07/21)

DNV, the world’s leading classification society and risk management expert, is embarking on an... Read more


IMI and Columbia sign cooperation agreement

(Posted on 29/07/21)

International Maritime Industries (IMI), the largest maritime yard in the Middle East and North Africa... Read more


Ocean Technologies helps seafarers minimise distractions

(Posted on 26/07/21)

Distractions are recognised as one of the biggest causes of human error resulting in incidents, accidents... Read more


The BMA recognises first mental health training course

(Posted on 26/07/21)

The Bahamas Maritime Authority (BMA) has announced that it has recognised the Seafarer Mental Health... Read more


ClassNK grants innovation endorsement Tsuneishi

(Posted on 20/07/21)

Leading Classification Society ClassNK granted its first Innovation Endorsement “Provider Certification... Read more


Jamaica’s successful women can serve as an example

(Posted on 20/07/21)

World shipping can learn a lot from Jamaica when it comes to equality in the maritime workplace because... Read more


DNV verifies Survitec’s new firefighting foam tests

(Posted on 15/07/21)

Classification society DNV has issued a verification statement allowing global survival technology specialist... Read more


METIS contributes digital expertise to EU sustainability project

(Posted on 15/07/21)

METIS Cyberspace Technology is contributing to an EU-backed project that will test clean energy solutions... Read more


Wärtsilä launches major carbon-free solutions test programme

(Posted on 15/07/21)

The technology group Wärtsilä continues to lead the ongoing transformation of the energy and... Read more


TMS Awards 2021Sailors SocietyTOC EventsTBA GroupViganCleveland Cascades Ltd
  • Port of South Louisiana
  • TMS Awards 2021
  • The Wolfson Centre for Bulk Solids Handling Technology

Subscribe to our newsletter

Keep up to date with the latest global news in bulk cargo handling and shipping