KVH Watch offers remote expert intervention

(Posted on 18/06/20)

KVH Industries, Inc., a global leader of maritime satellite connectivity, has announced that it is expanding its high-speed VSAT-based Internet of Things (IoT) services, which are designed for an era of increased digitalization throughout the maritime industry. With the new offerings, KVH will provide a suite of maritime IoT solutions for everything from remote monitoring to real-time intervention, powered by a high throughput satellite (HTS) network that delivers fast and reliable connectivity worldwide.

KVH Watch IoT Connectivity as a Service, introduced last year, provides maritime equipment manufacturers, multicard service providers, and shipyards with access to 24/7/365 secure data from onboard equipment. Featuring a dedicated cybersecure terminal, KVH Watch enables an independent, air-gapped data flow that does not use the vessel’s primary satellite communications system.

Adding to the KVH Watch solutions, KVH will offer Remote Expert Intervention, a satellite optimized video collaboration application designed to enable on-demand high-throughput remote support sessions between vessels at sea and experts on shore. The focus on remote collaboration enables maritime equipment manufacturers to use their most experienced experts on shore to give real-time guidance to onboard crew for troubleshooting, repair, and identification of replacement parts that are needed, thereby avoiding costly service calls, minimizing delays in port, and making support more effective.

“By using deep sea transit time, Remote Expert Intervention goes well beyond simply monitoring the performance of onboard equipment,” says Sven-Eric Brooks, KVH’s senior director for IoT business development. “It enables maritime equipment manufacturers to take action and provide real-time support via video, voice, and text, even when the equipment is on a vessel in the middle of the ocean.”

KVH Watch services also include Flow, which provides high-performance connectivity for IoT platforms, and Flow Intervention, which boosts data capacity to speeds as fast as 10/3 Mbps for bulk file transfers, very high-frequency data investigations, and application updates.

Remote support at sea is particularly relevant during the COVID-19 pandemic and for the future of the digital ship as maritime operators seek increased operating efficiencies by adopting a range of digital processes including cloud-based services, telemedicine, video conferencing, virtual payments, and electronic invoicing, according to industry experts. Current IoT solutions that utilize cellular connectivity fall short due to being out of range while at sea and unpredictably expensive when roaming. Solutions relying on L-band suffer from limited and expensive bandwidth; they cannot support high-speed bursts or video sessions at sea.

KVH also offers IoT InsideTM, an IoT solution for vessel operators using their new or existing KVH TracPhone V7-HTS and TracPhone V11-HTS antenna systems. These systems offer both a high-speed and unlimited use data channel that can be used by vessel managers to provide VSAT connectivity for operations and crew while also supporting data transfers for remote equipment monitoring. Other IoT Inside features include vessel tracking managed through KVH’s secure myKVHTM portal and mini-VSAT ManagerTM, and IoT Proactive Monitoring, which safeguards every fielded KVH HTS terminal with continual performance measurements.

KVH is a mobile tech innovator that provides connectivity solutions for commercial maritime, leisure marine, and land mobile applications on vessels and vehicles, including the award-winning TracPhone and TracVision product lines, the global mini-VSAT Broadbandsm HTS network, and AgilePlans Connectivity as a Service (CaaS). The company’s KVH Media Group provides news, sports, and entertainment content with such brands as NEWSlinkTM and SPORTSlinkTM.

Latest News

New leadership team elected at INTERCARGO

INTERCARGO, the International Association of Dry Cargo Shipowners, has announced significant changes... Read more

Core Power ramps up Japan operations as US$500m funding round nears completion

CORE POWER is building the world’s first Maritime Civil Nuclear Programme in the OECD with a potential... Read more

Concern over RightShip's age limit reduction for Bulker vetting inspections

The International Association of Dry Cargo Shipowners (INTERCARGO) members have voiced deep concerns... Read more

Four Damen Combi Freighter 3850s ordered by Reederei Bernd Sibum

German family-owned shipping company, Reederei Bernd Sibum, has placed an order with Damen Shipyards... Read more

ClassNK’s world first notation for ships using green steel for NYK Bulker

ClassNK has granted the class notation ‘a-EA (GRS)’ to ‘BRIGHT QUEEN’, the bulk... Read more

Veson: Decarbonisation regulations reducing average speed of bulker fleet

Estimated carbon emissions from bulk carrier vessels have fallen by 5 million tonnes, or 2.5%, since... Read more

Danica and IMEQ collaborate for safety and wellbeing

Danica Crewing Specialists has partnered with the Innovative Maritime Emotional Intelligence Centre (... Read more

Unprecedented insight into connectivity and wellness at sea

Unique data is being used to create a series of ‘snapshots’ into the state of the maritime... Read more

Fleet Management Limited appoints Chief Executive Officer

Fleet Management Limited, a part of The Caravel Group Limited, has announced the appointment of Captain... Read more

Caribbean states join together to call for fuel levy

Caribbean states have joined forces to ensure the views of Small Island Developing States (SIDS) are... Read more