KVH Watch offers remote expert intervention
(Posted on 18/06/20)
KVH Industries, Inc., a global leader of maritime satellite connectivity, has announced that it is expanding its high-speed VSAT-based Internet of Things (IoT) services, which are designed for an era of increased digitalization throughout the maritime industry. With the new offerings, KVH will provide a suite of maritime IoT solutions for everything from remote monitoring to real-time intervention, powered by a high throughput satellite (HTS) network that delivers fast and reliable connectivity worldwide.
KVH Watch IoT Connectivity as a Service, introduced last year, provides maritime equipment manufacturers, multicard service providers, and shipyards with access to 24/7/365 secure data from onboard equipment. Featuring a dedicated cybersecure terminal, KVH Watch enables an independent, air-gapped data flow that does not use the vessel’s primary satellite communications system.
Adding to the KVH Watch solutions, KVH will offer Remote Expert Intervention, a satellite optimized video collaboration application designed to enable on-demand high-throughput remote support sessions between vessels at sea and experts on shore. The focus on remote collaboration enables maritime equipment manufacturers to use their most experienced experts on shore to give real-time guidance to onboard crew for troubleshooting, repair, and identification of replacement parts that are needed, thereby avoiding costly service calls, minimizing delays in port, and making support more effective.
“By using deep sea transit time, Remote Expert Intervention goes well beyond simply monitoring the performance of onboard equipment,” says Sven-Eric Brooks, KVH’s senior director for IoT business development. “It enables maritime equipment manufacturers to take action and provide real-time support via video, voice, and text, even when the equipment is on a vessel in the middle of the ocean.”
KVH Watch services also include Flow, which provides high-performance connectivity for IoT platforms, and Flow Intervention, which boosts data capacity to speeds as fast as 10/3 Mbps for bulk file transfers, very high-frequency data investigations, and application updates.
Remote support at sea is particularly relevant during the COVID-19 pandemic and for the future of the digital ship as maritime operators seek increased operating efficiencies by adopting a range of digital processes including cloud-based services, telemedicine, video conferencing, virtual payments, and electronic invoicing, according to industry experts. Current IoT solutions that utilize cellular connectivity fall short due to being out of range while at sea and unpredictably expensive when roaming. Solutions relying on L-band suffer from limited and expensive bandwidth; they cannot support high-speed bursts or video sessions at sea.
KVH also offers IoT InsideTM, an IoT solution for vessel operators using their new or existing KVH TracPhone V7-HTS and TracPhone V11-HTS antenna systems. These systems offer both a high-speed and unlimited use data channel that can be used by vessel managers to provide VSAT connectivity for operations and crew while also supporting data transfers for remote equipment monitoring. Other IoT Inside features include vessel tracking managed through KVH’s secure myKVHTM portal and mini-VSAT ManagerTM, and IoT Proactive Monitoring, which safeguards every fielded KVH HTS terminal with continual performance measurements.
KVH is a mobile tech innovator that provides connectivity solutions for commercial maritime, leisure marine, and land mobile applications on vessels and vehicles, including the award-winning TracPhone and TracVision product lines, the global mini-VSAT Broadbandsm HTS network, and AgilePlans Connectivity as a Service (CaaS). The company’s KVH Media Group provides news, sports, and entertainment content with such brands as NEWSlinkTM and SPORTSlinkTM.
Latest News
Positive results for Pacific Basin despite weaker freight market
(Posted on 15/08/25)Pacific Basin Shipping Limited, one of the world’s leading dry bulk shipping companies, has announced... Read more
Swedish Club: Geopolitical volatility is new normal for marine insurance
(Posted on 14/08/25)The shipping industry must accept that geopolitical instability is now a permanent part of the operating... Read more
Diverse vessel and market portfolio provides resilience for Algoma
(Posted on 11/08/25)Algoma Central Corporation has reported its results for the three and six months ended June 30, 2025... Read more
Columbia: Compliance must be more than box-ticking exercise
(Posted on 11/08/25)The International Maritime Organization’s Maritime Safety Committee (MSC) has sent a clear message... Read more
DNV and RSI complete study on decarbonising short sea dry bulk fleet
(Posted on 07/08/25)Amid increasing pressure on shipping to achieve the IMO 2050 decarbonization targets, the Responsible... Read more
London P&I Club warns industry over incorrect FIBC loading
(Posted on 04/08/25)The London P&I Club has renewed calls on ship owners, operators and charterers to address potential... Read more
Columbia Group calls for overhaul of maritime training
(Posted on 04/08/25)Columbia Group is calling for urgent reforms in maritime education to address a growing shortage of... Read more
MIS launches as new global media platform
(Posted on 30/07/25)Maritime Information Services (MIS) has officially launched as a global media platform delivering daily... Read more
Russian and Ukrainian seafarers continue struggle with psychiatric fallout of war
(Posted on 30/07/25)Russian and Ukrainian seafarers continue to experience significant psychological strain following the... Read more
Noatum expands global footprint with inauguration of Shanghai office
(Posted on 30/07/25)Noatum Maritime, part of AD Ports Group’s Maritime & Shipping Cluster, announced the official... Read more
