Van AalstBühler GmbHTOC EventsCleveland Cascades LtdThe Wolfson Centre for Bulk Solids Handling Technology Sailors Society
  • Cimbria
  • Coaltrans Asia 2021
  • The Wolfson Centre for Bulk Solids Handling Technology
  • Van Aalst
  • Cleveland Cascades Ltd
  • Port of South Louisiana

HOT approach to incident investigation

(Posted on 27/03/19)

Reaping the full benefits of incident investigations is a complex challenge. DNV GL integrated human, organizational and technical dimensions, also known as its “HOT” approach, to help Carnival Corporation & plc develop a more efficient investigation process with outcomes that have greater impact.

DNV GL’s experience from a range of hazardous industries suggests that while most companies are relatively confident about their incident notification and lesson-sharing systems, they often struggle with the critical step in between: the effectiveness of their investigation process.

The maritime industry takes a predominantly reactive approach to high-frequency safety events and human error – action is typically taken after the damage has occurred, rather than proactively. The industry is still learning to understand that reducing occupational accidents has little or no effect on the number of major accidents with more complex causes and more severe consequences. Limiting the focus of attention to the symptoms of malfunctioning systems, or blaming someone who made a mistake, has little effect on the more underlying causes of an accident.

What is needed is a standardized, systematic and traceable investigation methodology that allows companies to identify the root causes of incidents and derive the necessary cultural changes. The incident investigation process should be embedded in a safety management system that unearths underlying causes, explaining both how and why processes in the safety management system succeed or fail. When this is clear, systemic measures for improvement can be identified.

Because of its sheer size and global reach, Carnival Corporation & plc (Carnival), the world’s largest leisure travel company, plays an important role in setting safety standards for the industry. This includes learning from near misses, incidents and accidents to prevent reoccurrence. When performing incident investigations, Carnival was facing the same challenges many in the maritime industry struggle with.

Richard Brilliant, Chief Audit Officer heading Carnival’s Risk Advisory & Assurance Services (RAAS), explains: “We understood that investigations are a powerful tool for learning and improving. Taking a critical look at our processes, we realized there were opportunities to reduce the amount of time it took to perform investigations, to make sure the content and format of reports were appropriate, and that we had a five-star organizational and process model that supported investigator competency and investigation quality.”

Latest News

DNV verification for world’s largest 3D printed shipboard fitting

(Posted on 16/09/21)

Keppel Technology & Innovation (KTI) has received a verification certificate for a 3D printed deck... Read more


RUSAL alloy included in Russian Maritime Register of Shipping

(Posted on 16/09/21)

RUSAL, a leading global aluminium producer, has announced the inclusion of an aluminium-scandium alloy... Read more


Struggling seafarers need more mental health support

(Posted on 13/09/21)

Cases of seafarers struggling with their mental health will continue to rise unless shipping companies... Read more


ClassNK releases “Guidelines for Ships Using Alternative Fuels”

(Posted on 13/09/21)

ClassNK is committed to providing comprehensive services to support the industry’s efforts for... Read more


Thordon Bearings praises Innovative Solutions Canada

(Posted on 13/09/21)

Thordon Bearings has praised the government’s Innovative Solutions Canada initiative for encouraging... Read more


LR and Inmarsat form industry-first remote survey collaboration

(Posted on 07/09/21)

Lloyd’s Register (LR) and Inmarsat, the world leader in global, mobile satellite communications... Read more


Ten newbuildings to further increase Fednav’s efficiency

(Posted on 02/09/21)

Fednav Limited, Canada's largest dry bulk shipping group, has signed an agreement with Sumisho Marine... Read more


BIMCO calls on shipowners for biofouling management information

(Posted on 31/08/21)

BIMCO is launching a new survey with the aim of gathering information from shipowners about the effectiveness... Read more


Golden Ocean maintains exposure to soaring spot market

(Posted on 27/08/21)

Dry bulk shipping company Golden Ocean Group Limited has announced its results for the quarter ended... Read more


Decarbonisation can change shipping’s future for the better

(Posted on 27/08/21)

Decarbonisation is a massive opportunity for shipping to reclaim its proper value and regain a positive... Read more


ViganTelestackPort of StocktonCimbriaCoaltrans Asia 2021TBA Group
  • TMS Awards 2021
  • Vigan
  • Port of Stockton
  • Sailors Society
  • Telestack

Subscribe to our newsletter

Keep up to date with the latest global news in bulk cargo handling and shipping