

(Posted on 21/06/18)
Thyssenkrupp has opened a new service centre for the mining industry in Parauapebas, Brazil, marking a further step in the expansion of the Industrial Solutions business area’s global network. Covering an area of around 11,500 square meters, the service center provides a full range of on-site services, maintenance and repair services tailored to the needs of the big mining complexes in Carajás. The region boasts the richest known reserves of iron ore in the world, estimated at some 18 billion tons.
Dr. Donald Weir, CEO of the Service business unit of thyssenkrupp Industrial Solutions: “As a reliable local partner to our customers worldwide, we want to offer the best possible services. For this we combine global knowledge with local expertise and speed. Our new center in Carajás will bring us even closer to our customers and some of their biggest and newest facilities. As part of a global network, the site will profit from the transfer of knowledge and experience and deliver high-quality, innovative services. This enables us to even better meet our customers' increasing demand for services throughout the entire plant life cycle.”
Supplementing the established site in Santa Luzia, the new center will initially build a local team of experts specializing in on-site services such as inspections, shutdown management, and emergency assistance in the event of equipment failure. In the future its offering will also include the local manufacture and servicing of wear and spare parts for the mining industry. For this the site on completion will boast modern manufacturing machinery and powerful lifting equipment. The new service center is to be fully ramped up by July 2018. The two centers in Santa Luzia and Carajás provide services for machinery and equipment made by both thyssenkrupp and other manufacturers.
Strengthening of regional presence and customer focus
Paulo Alvarenga, CEO of the Regional Headquarters South America: “Fast response times are a key success factor in the service sector. So we’re moving ever closer to our customers by further expanding our local teams and structures. South America and particularly Brazil is an attractive growth market for us. With a large number of mining machines and facilities installed in the region, we have a good basis for our service business.”
Torsten Gerlach, CEO of the Mining Technologies business unit of thyssenkrupp Industrial solutions: “For our mining business, the new service center is a significant milestone in further intensifying the successful partnership with our customers in the region.”
With the expansion of its service offering in South America, thyssenkrupp is continuing its strategy of increasing the share of service in its plant engineering business and positioning itself globally as a leading partner to customers in different industries. The service portfolio encompasses spare and wear parts management and supply, on-site and workshop services, complex plant expansions and modernizations as well as plant operation and maintenance.
Bruks Siwertell has secured a new order for a Siwertell ship loader from Sky Ports, Egypt, part of the... Read more
Italian steel-logistics giant Duferco Terminal Mediterraneo S.p.A. (DTM) has started using a 125-tonne... Read more
WiseStella, the Singapore-based maritime learning provider, has unveiled a pioneering crew wellbeing... Read more
Konecranes has received an A rating in the annual climate programme of the CDP, an improvement from... Read more
With great sadness, RAM Spreaders has announced the recent passing of their long-serving Technical Manager... Read more
The only on-engine NOx reduction solution for marine two-stroke engines, designed by Swiss marine power... Read more
Commander Matt Mitchell, a former USCG Officer, is determined to make sure all Search and Rescue authorities... Read more
Bruks Siwertell has won an order to deliver a new Bruks ship loader to the US Port of Long Beach, California... Read more
Ship managers must navigate tricky commercial terrain to mitigate their financial exposure as DOC holder... Read more
Inmarsat Maritime, a Viasat company, supported by Maritime London, have established SEA-CARE as a new... Read more