

(Posted on 12/11/20)
In September 2020, the new manufacturing and service centre in Ankara, Turkey, started
its operations. Covering a total area of 14,000 square meters, including offices and 4
workshop halls for 30 employees as a beginning, this new manufacturing and service centre
expands the global service network of thyssenkrupp Industrial Solutions. With a local team of
highly skilled engineers and technicians, the site will also profit from the global transfer of
knowledge and experience and deliver high quality, innovative services.
Can Japan, Managing Director of thyssenkrupp Industrial Solutions Turkey: “This new
manufacturing and service centre enables us to even better meet our customer’s increasing
demand for services throughout the entire life cycle of their plants and machines. It
contributes to Turkey’s goal to increase the value add from the mining sector and prioritize
domestic production and service of mining machines and equipment as part of The Eleventh
Development Plan (2019-2023). We already started contributing Turkey’s economy with the
completion and export of our first manufacturing order in October.”
The manufacturing portfolio includes the fabrication of all kind of steel structure, machine
assembly, machine components, as well as spare and wear parts. For various equipment
made by thyssenkrupp and other manufacturers, the service portfolio encompasses spare
and wear parts management and supply, on-site services such as inspections, shutdown
management, revamps, digitalization and repairs in the event of equipment failure.
“With a large number of mining machines and facilities installed in the region, we have a
good basis and we want to offer the best possible services to our customers. Our
maintenance assistance system and performance and quality monitoring make it easier to
plan and forecast plant operation. Drone inspections and 3D plant scanning, or remote
inspections and remote condition monitoring are just a few more solutions of our digital
service portfolio”, says Serhan Usman, Plant Manager.
The investment in the new manufacturing and service centre in Ankara underlines
thyssenkrupp’s strong commitment to Turkey that spans over a period of more than 150
years. “This new service centre in Turkey will be a crucial part of our global production
network, but it is also a great addition to our already strong footprint in Middle East & Africa
and will allow us to serve our clients especially in Middle East and Eastern Africa even better”,
adds Dr. Philipp Nellessen, CEO of thyssenkrupp Industrial Solutions Middle East & Africa.
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