ISWAN provides seafarer assistance for Thome
(Posted on 17/12/20)
The Thome Group has always put the mental health and well-being of its staff at the top of its priority list and this year has been no exception, particularly as both office based and sea staff have been under increased stress due to the changes and disruptions brought about by COVID-19.
Its seafarers already had access to help and support but Thome upgraded this service recently with a 24/7 free and confidential helpline service provided by the International Seafarers’ Welfare and Assistance Network (ISWAN).
This has been further enhanced with Seafarer Assistance, a bespoke emotional support service operated by SWAN Ltd, a subsidiary of ISWAN. This includes a free, confidential 24/7 helpline manned by specially trained counsellors which is available not only to Thome’s employees but also to its seafarers’ families, as the company recognises the extra strain that its crews’ loved ones are enduring due to the uncertainties brought about by the virus.
The Seafarer Assistance service can also be accessed using email, live chat, Facebook and Whatsapp giving Thome employees valuable tips and hints on how to cope with feeling low, stressed and fatigued, and helping them maximise their psychological wellbeing.
In specific circumstances, face to face consultations and counselling can be provided if deemed necessary to help staff or family members mitigate any serious risks to their overall mental well-being.
Olav Nortun, Thome Group’s CEO, commented: “Ensuring that our staff and their families are being supported by trained professionals is vital. None more so than this year which has brought about some exceptional circumstances for our teams to endure as the pandemic caused unprecedented changes to our working and personal lives. This is why we decided to introduce a bespoke confidential support service for all our employees and their families which can be accessed 24/7 wherever you’re located in the world.”
Claes Eek Thorstensen, Thome President and CCO, added:
“Removing the stigma of mental health issues through training and support with initiatives like Seafarer Assistance is so important. Our staff are the key to our success so we owe it to them to provide this free and confidential support to help them reduce their anxieties and stress levels and those of their families.”
Latest News
INTERCARGO quality panel expansion enhances sector collaboration
(Posted on 19/01/25)The International Association of Dry Cargo Shipowners (INTERCARGO) has announced a strategic development... Read more
DNV launches AROS
(Posted on 19/01/25)DNV has launched a new family of class notations, Autonomous and Remotely Operated Ships (AROS), providing... Read more
Dry bulk industry pays tribute to outgoing INTERCARGO Chairman Dimitri Fafalios
(Posted on 10/01/25)Leading figures across the dry bulk shipping sector have joined in paying tribute to Dimitri Fafalios... Read more
IMO Secretary-General sets his priorities for 2025 in new year message
(Posted on 07/01/25)International Maritime Organization (IMO) Secretary-General Arsenio Dominguez has highlighted key items... Read more
Anemoi’s Vale VLOC Rotor Sails installation is largest wind-propulsion project to date
(Posted on 17/12/24)Anemoi Marine Technologies has completed the installation of five Rotor Sails onboard the 400,000 dwt... Read more
Partnership to provide crews with seamless Data Roaming experience
(Posted on 17/12/24)ShipMoney, a leader in digital payment solutions, has announced its partnership with Megga Telecom,... Read more
Thordon’s water-lubricated shaft bearings selected for bulk carrier refit
(Posted on 11/12/24)Thordon Bearings has delivered COMPAC water-lubricated propeller shaft and SXL rudder bearings to replace... Read more
DNV: cost-efficient strategies can cut price of FuelEU Maritime compliance
(Posted on 11/12/24)According to a new DNV white paper outlining FuelEU Maritime requirements and compliance strategies... Read more
Roadmap for Nordic Shipping’s fuel transition delivered to ministers
(Posted on 04/12/24)The Nordic Roadmap project has unveiled the Fuel Transition Roadmap for Nordic Shipping (‘the... Read more
MHSS expands to address unique maritime mental health challenges
(Posted on 04/12/24)Mental Health Support Solutions (MHSS) is pleased to announce the expansion of its team in Korea and... Read more
