Damen opens service hub in Panama City

(Posted on 28/01/22)

Damen Shipyards Group has added a new Service Hub in the Americas. With two already up and running in Canada and Brazil, a third has now opened its doors in Panama City to serve Central America and the Caribbean.

Damen Service Hubs provide first rate customer support for both Damen-built and third party vessels, throughout their lifecycles should that be required. This involves delivering a full range of services including warranty support, parts sales, technical assistance, docking assistance and services acquisition. The core team in each hub is headed up by an account manager, with a project engineer handling warranty and technical assistance, and a parts sales engineer who ensures that customers have everything they need to keep their vessels working smoothly.

Staffed primarily by Damen employees recruited from within the region with in-depth knowledge of local requirements and practises, the hubs provide faster response times and lower costs, and work closely with trusted local suppliers of relevant products and services. As with all Damen’s Service Hubs, the Panama location will be supported by the Damen organisation in the Netherlands, which ensures a consistently high standard of service around the world.

Positioned at the Pacific end of the Panama Canal, one of the world’s busiest and most important waterways with over 1,000 transits each month, Damen’s new service hub is ideally positioned and well equipped to support a network of field service engineers delivering maintenance and warranty services to Damen customers across the Caribbean and Central America quickly and efficiently.

Damen Shipyards Group has been in operation for over ninety years and offers maritime solutions worldwide, through design, construction, conversion and repair of ships and ship components. By integrating systems we create innovative, high quality platforms, which provide our customers with maximum added value.

Damen operates 35 shipyards and 20 other companies in 20 countries, supported by a worldwide sales and service network and offers direct employment to more than 12,000 people.

Latest News

NAVTOR partners with Risk Intelligence to integrate risk into route planning

NAVTOR has announced a breakthrough product launch with Risk Intelligence, helping global users of its... Read more

IRClass Systems and Solutions Pvt Ltd strengthens cybersecurity portfolio

IRClass Systems and Solutions Pvt Ltd (ISSPL), a leading provider of assurance, inspection, certification... Read more

New Telestack TITAN Truck intake system for Irish mining company’s port expansion

Northern Ireland based Telestack have announced that they have been awarded a contract for the supply... Read more

Dualog launches ID provider with single sign-on for crew

Dualog has introduced a major upgrade to its Dualog Mail platform with the launch of Identity Provider... Read more

Greek industrial gateway powers growth with electric Konecranes Gottwald MHC

As part of a plan to double its capacity while controlling emissions, Port of Thisvi operator DIA.VI... Read more

Bulker operator Norse Ship Management deploys Inmarsat NexusWave

Inmarsat Maritime, a Viasat company, together with distribution partner Station Satcom have secured... Read more

Nectar expands SE Asia presence with additional mobile bagging machines

Nectar Group, a leading provider of logistics and cargo handling solutions, is further solidifying its... Read more

US marine descaler Seascour strikes deal to supply historic Great Lakes vessel

Florida headquartered maritime innovator Seascour has struck a second deal to supply its organic marine... Read more

E-Crane introduces faster, safer and smarter bulk pan handling

E-Crane has introduced an innovative tilting device that redefines how bulk materials such as scrap... Read more

Fifth Siwertell road-mobile ship unloader for long-standing Med operator

Bruks Siwertell has delivered a next-generation Siwertell 10 000 S road-mobile ship unloader to a returning... Read more